Refund Policy
At CrumblePlate, your satisfaction is our top priority. We are committed to providing you with high-quality products and exceptional service. If, for any reason, you are not entirely satisfied with your purchase, we're here to help with our straightforward refund policy.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must also be in the original packaging, accompanied by the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund using your original method of payment. You will receive the refund within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Refundable/Non-Returnable Items
Some items cannot be returned or refunded. This includes gift cards and some food products. If you’re unsure about whether your item is returnable, please contact us before sending it back.
Exchanges
If your item is defective or damaged, we may offer an exchange instead of a refund. If you need to exchange an item, send us an email at [email protected], and send your item to: 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom.
Contact Us
If you have any questions on how to return your item to us, please contact us at +44 20 7946 0958.
Contact Information
For more information, inquiries, or assistance, please contact us through the following:
- Website: crumbleplate.site
- Phone: +44 20 7946 0958
- Address: 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom
Last Updated
The Refund Policy was last updated on March 12, 2023.